Making your appointment

We require a copy of your referral to be sent to us BEFORE we can make you an appointment.  You can email, fax or bring your referral to our practice.

Our ENTs read all referrals before an appointment is booked.  They may request that you to have additional testing done before your initial appointment. Our nursing staff will let you know if anything is required of you prior to your appointment.

Once your referral has been received and assessed, our friendly staff will call you to organise an appointment.

What if I am running late for my appointment? 

ENT Newcastle aims to run as close to schedule as possible. Please arrive 10 minutes early if you have not completed your online registration and health survey forms.

Please ring us as soon as possible if you think you may be late.  We will advise accordingly.

Full payment is required on the day of your consultation. We accept EFTPOS, cheque or cash payments. The Medicare rebate will be applied at your visit through the Easyclaim system and if your bank details are lodged with Medicare, your rebate will be in your account in most instances within 24 hours.

Please advise our staff if your fees will be paid by a third party.

In consult procedures (i.e. nasendoscopy, nasal cautery, ear tympanometry, swabs & biopsies) will be bulk billed to Medicare as long as you hold a valid Medicare card AND a current referral.

Pensioner discounts are only applicable on presentation of a valid Australian Pension Card.