First Visit

Making your appointment

We require a copy of your referral before to be sent to us BEFORE we can make you an appointment.  You can email, fax or bring your referral to our practice.

Our ENTs read all referrals before an appointment is made.  Based on your referral they may want you to have some testing done before your initial appointment. Our staff will let you know if you require any testing when booking your consult.

Once your referral has been received and assessed, we will call you to organise your appointment.

What if I am running late for my appointment? 

ENT Newcastle have structured our practice so that we will run as close to your appointment time as possible. If our clinic is running behind for any reason we will let you know via SMS (please ensure that you provide our reception staff with your current mobile number).

With this in mind, any patients that arrive more than half way through their allotted appointment time will need to reschedule their appointment to a new time.

New appointments: 20 minute appointment (more than 10 minutes late and you will be rescheduled)

Review appointments: 10 minute appointment (more than 5 minutes late and you will be rescheduled)

Fees

Item Number Full Fee Pension Rate Medicare Rebate
Initial Appointment $300.00 $270.00 $80.35
Review Appointment $185.00 $166.50 $40.65
Review With New Referral $260.00 $234.00 $80.35

Payment Methods

Full payment is required on the day of your consultation. We accept EFTPOS, cheque or cash payments. The Medicare rebate will be applied at your visit through the Easyclaim system and if your bank details are lodged with Medicare, your rebate will be in your account in my most instances within 24 hours.

Any procedures performed during your consultation will be billed through to Medicare as long as you hold a valid Medicare card AND a current referral.

Pensioner discounts are only applicable on presentation of a valid Australian Pension Card.

What if I need to cancel?

Ear Nose Throat Newcastle requires a minimum of 24 hours notice for any cancellations. We have an extensive waiting list of patients who are eager for an earlier appointment, and this notice allows us the time to contact them.

Without 24 hours notice being given, a non-rebatable fee of $110.00 will be charged. The same fee will apply if you fail to attend a scheduled appointment.

No private health insurance?

If you do not have private health insurance, you can still see one of our Doctors, and your condition can be managed conservatively. If surgery is indicated, there are three options available.  Please follow the link for more information:  https://entnewcastle.com.au/no-health-insurance/